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Slrpnk.net outage

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  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Thank you for letting us know, good luck!

  • Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.

    If you want a professionally managed instance, you are welcome to pay for a hosted one.

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Ouch. Best of luck getting it back up and running ASAP.

  • If you want a professionally managed instance, you are welcome to pay for a hosted one.

    Which is exactly what I did 2 years ago. Turns out the uptime is about the same and the price is higher than 0. But on the upside, if there's downtime I can (usually) immediately reboot the server.

    The server got a little more accounts on there than I initially expected though. But I'm fine with that.

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

    i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

  • Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Work trip and server problems. Where have I seen this before?

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Solarpunks can have a little downtime, as a treat

  • Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.

    One issue in three years is poor management now? Wat

  • Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.

    Out of 3 years of reliable service, this is the one time the server has been down for any length of time, and only due to the admin not being able to be physically present for a wildly unlikely and unexpected problem.

  • Work trip and server problems. Where have I seen this before?

    Yeah, but at least I have not disappeared yet 😅

  • One issue in three years is poor management now? Wat

    Anything less than perfection is unacceptable! 😤 /s

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    It happens, it’ll be fine.
    Just remember not to stress out too hard about it and it’ll be fine. The solar punk community knows how to survive a server outage in style.

  • Solarpunks can have a little downtime, as a treat

    Seriously, I think a big part of solarpunk ethos is combating the notion that everything has to always be available 24/7. Society pays a lot to deliver every convenience like fruit out of season from the other side of the world.

  • people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

    i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

    Their HA infrastructure is all built on open source projects. The thing they have that we don't is teams of SREs on-call 24/7.

  • Yeah, but at least I have not disappeared yet 😅

    I see you understand the allusion.

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    It looks like there is no enough solar power for solarpunk!

    no need to show me where doors are, I will find them by myself

    anyway, good luck with that!

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Thanks for the heads up, try not to stress too much.

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    Alt of ProdigalFrog@slrpnk.net chiming in, thanks for giving us the sitrep, poVoq!

    This is an unusually unlucky set of circumstances, but for the Solarpunks who find their way here, let's try to make the best of it. If you don't already have an alternative account somewhere, you may want to create one to use until we're back up and running. lemmy.dbzer0.com, sopuli.xyz, or lemmy.cafe are some solid choices to consider. After that, you may want to favorite poVoq's post here so you can check back on any news.

    Even without our home base, we can still share the solarpunky stuff we find and create around the threadiverse (though as Tofu mentioned, maybe this could be a time to take a breather to be refreshed when we come back 😄).

    Besides, if the past is any indication, time will fly by and we'll be back before you know it!

  • Alt account of poVoq@slrpnk.net here.

    Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

    I am still trying a few things, but I am not very optimistic that I can get access.

    The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

    As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

    I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

    Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

    You guys have always been excellent. As others have stated, no need to worry.

    I'll be giving piefed some love in the meantime 👍

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