@sketchucation if you've installed v2.0.13, then that is the latest version. Make sure that you run ./nodebb build after activating it.

Are you able to access the settings page for that plugin?

@sketchucation okay, so nbbpm reports this:

The plugin author suggests that you install v1.3.3 for your copy of NodeBB v3.12.1

This is correct. For your version of NodeBB, you are supposed to install v1.3.3. The 2.x branch of link-preview is meant for NodeBB v4.

@julian said in [nodebb-plugin-link-preview] Rich Embeds and Link Previews:

Community installs would be supported through this forum

If paid self-hosted support does become an option I'd be happy to avail of it

@julian said in [nodebb-plugin-link-preview] Rich Embeds and Link Previews:

if you've installed v2.0.13, then that is the latest version. Make sure that you run ./nodebb build after activating it.

We had v1, updated to v2 and then this issue appeared when we deactivated

We then uninstalled and did a clean v2 install and we ended up with other issues

So we could have something fundamentally amiss in our nodeBB install. I don't know?

But with Preview completely off it works fine. But rich embeds would be a priority for us to get sorted.

@sketchucation you should install v1.3.3 of the plugin. We can debug further as to why the plugin is not working after that version is installed.