Slrpnk.net outage
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Out of 3 years of reliable service, this is the one time the server has been down for any length of time, and only due to the admin not being able to be physically present for a wildly unlikely and unexpected problem.
I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
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I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
Ok, and?
That doesn't change the fact this is a one off issue and theyve never had that issue in three years. -
Ok, and?
That doesn't change the fact this is a one off issue and theyve never had that issue in three years.This is a very big issue for a server no mater when it happens. A sever you can’t reset and you go on a trip ridiculous.
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I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
I know, I'm the one who approved your application.
You happened to sign up right before we've had our first particularly bad issue in 3 years. Unlucky, yes, but it's a bit out of order (IMO) to say we're a poorly managed instance based on that, especially seeing as you lost nothing besides the time it took to write your application.
![😕](https://radforum-duesseldorf.de/assets/plugins/nodebb-plugin-emoji/emoji/android/1f615.png?v=2f49c622bc0 ":\")
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The feddit.de admin disappeared on a work trip to Japan. At least that is the official story.
Evil tongues claim he is in North Korea.
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This is a very big issue for a server no mater when it happens. A sever you can’t reset and you go on a trip ridiculous.
You are acting like this is a life or death situation. I think you may need to take a break from the internet.
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I know, I'm the one who approved your application.
You happened to sign up right before we've had our first particularly bad issue in 3 years. Unlucky, yes, but it's a bit out of order (IMO) to say we're a poorly managed instance based on that, especially seeing as you lost nothing besides the time it took to write your application.
My loss of time is small true. I will just move on. But keep in mind new users may not be as knowledgeable as myself.
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This is a very big issue for a server no mater when it happens. A sever you can’t reset and you go on a trip ridiculous.
It usually can be reset, it's entirely unexpected that a component that enables that functionality would randomly break. You're essentially implying that any admin who self hosts cannot ever leave their house for any length of time without being irresponsible because they cannot ensure with 100% certainly that a computer component won't fail while their gone, or a lightning storm won't fry something, or a flood won't harm the servers.
Like, dude, c'mon. We're volunteers, and poVoq is running this stuff for free. We're not an enterprise business with multiple staff on hand to swap out failed components 24/7 so that our 'customers' don't lose millions of dollars.
If anything, this only proves the strength of decentralized media, as we're able to swap to a functioning node and continue on our merry way while the other is being repaired. Like what an incredible and resilient system considering none of this is making anyone any money.
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Shit happens. Thanks for the update
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Sending positive vibes, and passing offer of technical assistance once you get access again.
Hopefully it's an easy fix once you get into things again.
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Well, on the plus side lots of lessons learned and I think I might move at least the xmpp server to an external vps to have a backup communication channel.
Not sure about your area, but a wireguard accessible OOB connection is a great piece of kit to keep handy. I use a cheap 768kbps SIM in an Ethernet connected switch into my personal systems. It's saved my skin numerous times.
I'm sure this is obvious, especially in hindsight, but just mentioning because the existence of IoT LTE data plans for a minimal fee ( $100/year for me in Midwest US) was NOT obvious to me until 2 years ago.
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Seriously, I think a big part of solarpunk ethos is combating the notion that everything has to always be available 24/7. Society pays a lot to deliver every convenience like fruit out of season from the other side of the world.
And on the punk side of things, anybody familiar with volunteer community action, cooperative events, whatever, knows that sometimes a person doing shit for the community fails to do the shit they were supposed to do because some other shit happened in their life. It happens. We just move on to the backup shit-doer-person or find a workaround for the lack of shit.
And this is the cool thing about a distributed network like Lemmy. If a giant centralized database like FB goes down, its users can't do anything. If our favorite Lemmy node goes down, we can log into other nodes until our home base is back up.
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Not sure about your area, but a wireguard accessible OOB connection is a great piece of kit to keep handy. I use a cheap 768kbps SIM in an Ethernet connected switch into my personal systems. It's saved my skin numerous times.
I'm sure this is obvious, especially in hindsight, but just mentioning because the existence of IoT LTE data plans for a minimal fee ( $100/year for me in Midwest US) was NOT obvious to me until 2 years ago.
Yeah I had plans to set up something like that, but always other priorities and in this specific case I could maybe access other internal servers but i would need KVM access to reboot the firewall or some other way to cut physical power. And exfiltrating hundreds of GBs of lemmy database wouldn't work over such a small pipe either.
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
That's unlucky, but is it hosted at someone's home?
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Good luck and all the best. Time to touch grass, everyone
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That's unlucky, but is it hosted at someone's home?
Sort of yes. It is a homelab a few people have access to, but currently they are all either on holiday or on extended work related travel. It seemed like an acceptable risk as everything worked smoothly for years.
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This is a very big issue for a server no mater when it happens. A sever you can’t reset and you go on a trip ridiculous.
You're going to want to try "my little Internet" by Fisher-Price before using this adult Internet we're on.
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Sort of yes. It is a homelab a few people have access to, but currently they are all either on holiday or on extended work related travel. It seemed like an acceptable risk as everything worked smoothly for years.
That makes sense, given the ethos of your instance, I hope you can fix it a soon as reason allows!
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
That sucks. Thank you for your time and running the instance. Gonna miss you all like hell while you're gone.
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Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing
Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Thanks for the info, a healthy amount of real life awaits then.
I knew it was running on solar energy and old hardware so I guessed something like this had happened.
If you need fail-over to awaken a backup system when the primary fails, things can be designed.
